Returns
We hope your order is exactly what you wanted, but if not, a return is quick and easy! A.S.98 will accept returns on unworn merchandise within 30 days of shipment, in the complete original packaging, with refunds given in the manner of purchase. A.S.98 will not accept returns of merchandise that has been worn or modified in any way. Items marked Final Sale are not eligible for return.
If your order arrives damaged please let us know right away by emailing support@as98.net.
Please note:
We will only accept returns of orders placed directly with as98.net.
Any package or product not meeting the eligibility requirements, including postmarks outside of the return window and products deemed by A.S.98 to be worn, will be disposed of and no refund will be provided.
Any item returned without its original shoe box or sent using the original shoe box as the shipping package will incur a $10.00 restocking fee.
Returns made using the pre paid label will be subject to an additional $10.00 fee, deducted from the refund. Pre paid labels are not provided for orders shipped outside of the contiguous United States. Please ensure you receive a reciept from the carrier when dropping off your return package, we will not be responsible for items lost in transit. PRINT A PREPAID LABEL
- You may prefer not to use our pre paid label and would like to ship using an alternate method. In this case, packages may be sent to:
- A.S.98 Web Orders
175 Mt Pleasant Ave
Newark, NJ 07104
- A.S.98 Web Orders
Please use a trackable service and obtain a receipt, as we will not be responsible for items lost in transit.
REFUNDS
- Refunds will be processed, less the return shipping fee of $10.00 if applicable, in 1-2 weeks of the return arriving to A.S.98. Original shipping costs, if any, will not be refunded under any circumstances.
EXCHANGES
- A.S.98 will offer one even exchange for an alternate size or color of an item per order, with no return label fee. You may use our online portal to start your exchange
UNDELIVERED PACKAGES
- Packages that are refused by the recipient or are undeliverable for any reason will be treated as a return when received by A.S.98, and the customer will be responsible for all associated shipping and restocking fees.
